Privacy Policy

Privacy Policy of AnimeOrig

Last Updated: June 17, 2026
This Privacy Policy explains how AnimeOrig (“we”, “us”, or “our”) collects, uses, shares and protects the personal information you provide when you visit our website https://AnimeOrig.com, place orders, interact with our Instagram and Facebook advertising, or contact our customer service. This policy complies with the GDPR for European visitors, CCPA for California residents and other global data protection regulations. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from our site visitors and customers: personal identifiable information and non-personal anonymous data.

1.1 Personal Identifiable Information

We collect personal data you voluntarily submit to us, including:
  • Full name, shipping address, billing address, postal code, country, and phone number for order fulfillment and delivery;
  • Email address for order confirmation, shipping updates, customer support replies, and optional marketing newsletters (you may unsubscribe at any time);
  • Payment related details: We do not store complete credit card data. All payment transactions are processed securely by third-party payment providers including PayPal, Stripe and Shopify Payments. Only transaction reference numbers are retained for accounting and refund processing;
  • Contact information submitted via our Contact Us page, including WhatsApp numbers and inquiry content.

1.2 Non-Personal Anonymous Data

We automatically collect anonymous browsing data via cookies and tracking technologies, with your prior consent:
  • Device information: device model, operating system, browser type, screen resolution;
  • Website activity: pages viewed, time spent on site, product clicks, cart additions, order completion status;
  • Geographic general location (country or state level only, no precise GPS location);
  • Advertising interaction data from Meta (Facebook and Instagram), including ad clicks and product browsing behavior.

2. How We Use Your Information

We only use collected data for the purposes stated below and will not repurpose your data without obtaining new consent:
  1. Process, fulfill, track and ship your orders, handle refunds, exchanges and after-sales support;
  2. Send critical transaction emails, including order confirmations, delivery tracking numbers, refund notifications and service alerts;
  3. Respond to your customer service inquiries via email or WhatsApp;
  4. Optimize our website layout, product selection and shopping experience by analyzing anonymous browsing statistics;
  5. Deliver targeted advertising on Instagram and Facebook through Meta Pixel tracking, only if you accept marketing cookies via our site cookie banner;
  6. Prevent fraudulent orders, unauthorized transactions, scams and secure our website and payment system;
  7. Comply with legal obligations, tax record keeping and official regulatory requests when required by law.
We will never sell, rent or trade your personal identifiable information to any third-party marketing companies for independent advertising use.

3. Cookie and Tracking Technologies

Our website uses cookies, pixel tags and local storage tools to collect browsing data, fully detailed in our independent Cookie Policy accessible via the footer link of our site.
  • Necessary functional cookies are required to maintain cart storage, checkout functions and secure login, and cannot be disabled;
  • Marketing and analytics tracking tools including Meta Pixel will only activate after you click the Accept button on our cookie consent banner. If you select Decline or adjust preferences to turn off marketing cookies, Meta tracking will be fully blocked during your site visit.

    You may clear browser cookies or adjust device tracking settings at any time to withdraw your consent.

4. Third Party Service Providers

We share limited necessary information with trusted third-party service providers who assist our business operations. All third parties are contractually required to protect your personal data under global privacy laws:
  1. Shopify: Hosts our online store platform, processes checkout and stores encrypted order records;
  2. Payment processors (Stripe, PayPal): Securely handle all customer payment transactions;
  3. Logistics carriers: Receive your shipping address only to deliver purchased merchandise;
  4. Meta (Facebook and Instagram): Operate advertising pixel tracking, only for users who consent to marketing cookies;
  5. Email and customer support tools: Process support tickets and send transaction notifications.
These third parties are prohibited from using your personal data for unrelated advertising or commercial purposes outside the scope of our cooperation.

5. Data Storage and Data Security

All customer personal data is stored on encrypted secure servers operated by Shopify. We implement industry standard security measures including data encryption, access permission controls and regular security updates to protect your information from unauthorized access, disclosure, alteration or deletion.

Your payment card details are never stored on our website server; all sensitive payment data is directly processed and encrypted by compliant payment gateways.

6. Your Data Privacy Rights

6.1 Rights for European Visitors (GDPR)

If you are a resident of the European Economic Area or the United Kingdom, you hold the following rights:
  1. Request a full copy of all personal data we store about you;
  2. Request correction of inaccurate personal information;
  3. Request permanent deletion of all your personal data, where no legal record keeping obligation applies;
  4. Restrict or object to our data processing activities for marketing or analytics;
  5. Data portability to transfer your information to another service provider.

6.2 Rights for California Residents (CCPA)

If you reside in California, you have the right to request disclosure of the personal data we have collected and how it has been used in the past 12 months. You may submit a request to delete your personal information, with exceptions for order and tax record retention required by law. We will not discriminate against customers who exercise their CCPA privacy rights.

6.3 How to Exercise Your Rights

To submit a data access, correction or deletion request, contact us via our official email support@AnimeOrig.com. We will respond to all valid privacy requests within 30 calendar days without additional charge. You must provide basic order or identity verification information to confirm the request belongs to you.

7. Data Retention Period

We retain your personal identifiable data only as long as necessary to complete the purposes we collected it for:
  • Order and transaction records are stored for a minimum of 7 years to meet tax, accounting and legal requirements;
  • Marketing email contact information is stored until you submit an unsubscribe request;
  • Anonymous browsing analytics data is automatically anonymized and purged after 24 months.

    When your data is no longer required, we securely erase or anonymize all personal identifiers permanently.

8. Minors Policy

Our website and products are intended for users aged 18 years old or older. We do not knowingly collect personal information from children under 18. If you believe we have obtained data from a minor without parental consent, please contact us immediately and we will fully delete all related records.

9. Policy Updates

We reserve the right to revise this Privacy Policy at any time. All policy changes will take effect immediately after posting the updated version on our website with a revised "Last Updated" date. We encourage you to review this policy periodically. Material changes that affect marketing tracking or data sharing will be notified via site banner for returning visitors.

10. Contact Information for Privacy Inquiries

If you have any questions, concerns or requests regarding this Privacy Policy or our data handling practices, reach out to us at:

Email: support@AnimeOrig.com
WhatsApp: +1 (279) 205-9741
Business Brand: AnimeOrig